Safety Guidelines

Your safety is our top priority. Follow these guidelines for a secure experience.

Before Meeting
  • Complete full verification including ID check and background screening
  • Have several conversations through our platform before meeting
  • Research the neighborhood and accommodation location
  • Tell trusted friends or family about your plans
  • Arrange supervised introduction through our admin team
First Meeting
  • Meet in a public place first, not at the home
  • Bring a friend or family member if possible
  • Keep your phone charged and accessible
  • Trust your instincts - if something feels wrong, leave
  • Ask to see official identification
Living Together Safely
  • Establish clear boundaries and house rules from day one
  • Keep a lock on your private room/space
  • Maintain regular contact with friends and family
  • Know the local emergency services and have important numbers saved
  • Report any concerns to our support team immediately
Warning Signs to Watch For
  • Unwillingness to complete verification process
  • Pressure to meet immediately or skip safety steps
  • Requests for money or financial information
  • Inconsistent stories or information
  • Inappropriate behavior or comments
  • Attempts to communicate outside our platform
Emergency & Support Contacts

Emergency Services: 999

For immediate danger or life-threatening situations

SpareFamily Safety Line: 03300430048

24/7 support for safety concerns (Available soon)

SpareFamily Support: support@sparefamily.com

General questions and non-urgent concerns

National Domestic Violence Helpline: 0808 2000 247

Free, confidential 24-hour helpline

Remember

These guidelines are designed to help you stay safe, but trust your instincts above all. If something feels wrong at any point, don't hesitate to leave the situation and contact us or emergency services.