Data Protection Information

Last Updated: 19/03/2026

1. UK GDPR Compliance

sparefamily.com is committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

2. Data Controller Information

Data Protection Officer: dpo@sparefamily.com

3. Your Rights Under UK GDPR

You have rights of Access, Rectification, Erasure, Restriction of Processing, Data Portability, to Object, and protection from automated decision making.

4. How to Exercise Your Rights

Email: dataprotection@sparefamily.com

5. Data Security Measures

We implement encryption, regular security assessments, staff training, access controls, and regular backups.

6. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. International Data Transfers

Your data is primarily processed within the UK with appropriate safeguards for any transfers outside the UK.

8. Making a Complaint

You can contact the Information Commissioner's Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

9. Breach Notification

In the event of a data breach posing high risk, we will notify you without undue delay and within 72 hours.